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Privacy Policy

Last updated: 4 June 2026

This Privacy Policy explains how Mackay Ears ("we", "us", "our") collects, uses, discloses, and protects personal information when this website is visited or a service is booked with us. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also honour the rights of visitors located in regions with laws such as the EU/UK GDPR.

1. Who we are

Mackay Ears, Suite 4/87 Willetts Rd, Mount Pleasant, Mackay, QLD 4740, Australia. Phone: 0405 675 607. Website: www.mackayears.net.

2. Information we collect

We do not seek to collect sensitive health information through this website. Please do not submit health details through web forms; clinical information is only discussed and recorded during the appointment.

3. Cookies and tracking technologies

This website does not use analytics, advertising, or tracking cookies. We do not run Google Tag Manager, Google Analytics, or any pixel-based tracking on this site.

Cookies can still be controlled through browser settings at any time.

4. How we use this information

5. Disclosure

We may share information with service providers who help us run our business (such as our booking provider) under appropriate confidentiality obligations. We do not sell personal information to third parties.

6. Data retention

We keep personal information only for as long as needed for the purposes described above or as required by law, after which it is deleted or de-identified.

7. Children

This website is not directed at children, and we do not knowingly collect their personal information through it without parental involvement.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.

Contact us
Mackay Ears · Suite 4/87 Willetts Rd, Mount Pleasant, Mackay, QLD 4740
Phone: 0405 675 607 · Web: www.mackayears.net